Bilingual Customer Support Agent – Internship | GCC Remote

This remote customer service vacancy is open to candidates in any GCC country (Saudi Arabia, UAE, Qatar, Kuwait, Bahrain or Oman). This is a structured internship designed to give students and recent graduates supervised, hands-on experience. The team communicates asynchronously most of the day, with one short live catch-up to unblock work.

• Keep a friendly, professional tone with frustrated customers
• Escalate technical or billing problems to the right internal team
• Guide customers through order, delivery and account issues step by step
• Verify customer identity before making any account changes
• Share recurring complaints with the team so processes can improve

• Basic computer literacy and fast typing
• Clear written and spoken English
• Ability to handle several conversations at once
• Willingness to learn product details during paid training
• Currently studying or graduated within the last two years

• Exposure to e-commerce order systems
• Familiarity with CSAT and first-response metrics
• Experience with Zendesk, Freshdesk or similar tools

• Certificate of completion for internship graduates
• Flexible start times within the Gulf working day
• Monthly internet and home-office allowance
• Friendly, multicultural remote team
• Equipment stipend for laptop or headset
• Clear performance reviews every quarter

There is a clear path from this role into a mid-level position as your skills grow.

Applications are welcome from residents of any GCC country. The indicative range for this role is 1,450–3,300 QAR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.