Customer Care Associate (Remote) – Fresh Graduates | Kuwait

This remote customer service vacancy is open to candidates in Kuwait. We welcome fresh graduates who finished their studies recently and want a first professional role they can grow in. You will be given written processes, short training sessions and a direct point of contact for questions.

• Escalate technical or billing problems to the right internal team
• Verify customer identity before making any account changes
• Guide customers through order, delivery and account issues step by step
• Share recurring complaints with the team so processes can improve
• Update help-centre answers when you spot outdated information

• Willingness to learn product details during paid training
• Ability to handle several conversations at once
• Basic computer literacy and fast typing
• Clear written and spoken English
• Stable internet and a quiet place to take calls
• Comfortable working set shift hours from home

• Retail, hospitality or call-centre background
• Familiarity with CSAT and first-response metrics
• Exposure to e-commerce order systems

• Paid annual leave and public holidays
• Equipment stipend for laptop or headset
• Wellness day each quarter
• Flexible start times within the Gulf working day
• Fully remote work with no commute
• Referral bonus scheme

You will finish this role with practical, transferable experience and references you can use.

You must be legally resident in Kuwait to apply. The indicative range for this role is 250–600 KWD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.