Customer Care Associate (Remote) – Fresh Graduates | Worldwide Remote

This remote customer service vacancy is open to candidates in worldwide, with priority given to Gulf-based applicants. We welcome fresh graduates who finished their studies recently and want a first professional role they can grow in. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Update help-centre answers when you spot outdated information
• Share recurring complaints with the team so processes can improve
• Guide customers through order, delivery and account issues step by step
• Escalate technical or billing problems to the right internal team
• Log every interaction in the ticketing system with clear, readable notes

• Willingness to learn product details during paid training
• Calm, patient communication style
• Stable internet and a quiet place to take calls
• Clear written and spoken English
• Comfortable working set shift hours from home

• Familiarity with CSAT and first-response metrics
• Retail, hospitality or call-centre background
• Conversational Arabic

• Wellness day each quarter
• Monthly internet and home-office allowance
• Career progression into a mid-level role
• Certificate of completion for internship graduates

There is a clear path from this role into a mid-level position as your skills grow.

The role is remote worldwide and open to GCC residents. The indicative range for this role is 250–650 OMR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.