Customer Care Associate (Remote) – Internship | Ajman, United Arab Emirates

This remote customer service vacancy is open to candidates in United Arab Emirates (candidates near Ajman preferred). This is a structured internship designed to give students and recent graduates supervised, hands-on experience. You will be given written processes, short training sessions and a direct point of contact for questions.

• Keep a friendly, professional tone with frustrated customers
• Share recurring complaints with the team so processes can improve
• Update help-centre answers when you spot outdated information
• Follow up on open cases until the customer confirms the issue is resolved
• Escalate technical or billing problems to the right internal team

• Ability to handle several conversations at once
• Calm, patient communication style
• Clear written and spoken English
• Comfortable working set shift hours from home
• Currently studying or graduated within the last two years

• Conversational Arabic
• Exposure to e-commerce order systems
• Experience with Zendesk, Freshdesk or similar tools

• Equipment stipend for laptop or headset
• Fully remote work with no commute
• Performance bonus linked to clear targets
• Paid annual leave and public holidays
• Wellness day each quarter
• Mentorship from an experienced team lead

Strong performers are supported to take on more complex work within the first six months.

You must be legally resident in United Arab Emirates to apply. The indicative range for this role is 1,300–3,100 AED per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.