Customer Care Associate (Remote) – Internship | Bahrain

This is a fully remote customer service role you can do from home in Bahrain. This is a structured internship designed to give students and recent graduates supervised, hands-on experience. You will be given written processes, short training sessions and a direct point of contact for questions.

• Meet daily targets for resolved conversations and satisfaction scores
• Update help-centre answers when you spot outdated information
• Share recurring complaints with the team so processes can improve
• Escalate technical or billing problems to the right internal team
• Answer customer questions over chat, email and phone within agreed response times
• Log every interaction in the ticketing system with clear, readable notes
• Guide customers through order, delivery and account issues step by step

• Calm, patient communication style
• Comfortable working set shift hours from home
• Clear written and spoken English
• Stable internet and a quiet place to take calls
• Willingness to learn product details during paid training
• Basic computer literacy and fast typing
• Currently studying or graduated within the last two years

• Conversational Arabic
• Exposure to e-commerce order systems
• Experience with Zendesk, Freshdesk or similar tools

• Clear performance reviews every quarter
• Paid annual leave and public holidays
• Access to online learning subscriptions
• Referral bonus scheme

You will finish this role with practical, transferable experience and references you can use.

You must be legally resident in Bahrain to apply. The indicative range for this role is 120–200 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.