Customer Care Associate (Remote) – No Experience Required | Khobar, Saudi Arabia

This remote customer service vacancy is open to candidates in Saudi Arabia (candidates near Khobar preferred). This role is open to candidates with no previous work experience — full training is provided from day one. The team communicates asynchronously most of the day, with one short live catch-up to unblock work.

• Share recurring complaints with the team so processes can improve
• Meet daily targets for resolved conversations and satisfaction scores
• Escalate technical or billing problems to the right internal team
• Update help-centre answers when you spot outdated information
• Follow up on open cases until the customer confirms the issue is resolved
• Keep a friendly, professional tone with frustrated customers

• Stable internet and a quiet place to take calls
• Calm, patient communication style
• Comfortable working set shift hours from home
• Clear written and spoken English

• Exposure to e-commerce order systems
• Retail, hospitality or call-centre background
• Familiarity with CSAT and first-response metrics

• Monthly internet and home-office allowance
• Performance bonus linked to clear targets
• Weekly one-to-one coaching sessions
• Access to online learning subscriptions

You will finish this role with practical, transferable experience and references you can use.

You must be legally resident in Saudi Arabia to apply. The indicative range for this role is 3,000–6,750 SAR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.