Customer Experience Associate – 0–1 Years | Bahrain

We are hiring for a remote customer service position based in Bahrain. Suitable for candidates with up to one year of experience, including internships, freelance work or part-time roles. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Share recurring complaints with the team so processes can improve
• Follow up on open cases until the customer confirms the issue is resolved
• Guide customers through order, delivery and account issues step by step
• Update help-centre answers when you spot outdated information
• Escalate technical or billing problems to the right internal team
• Log every interaction in the ticketing system with clear, readable notes

• Basic computer literacy and fast typing
• Willingness to learn product details during paid training
• Clear written and spoken English
• Ability to handle several conversations at once

• Conversational Arabic
• Familiarity with CSAT and first-response metrics
• Retail, hospitality or call-centre background
• Exposure to e-commerce order systems

• Flexible start times within the Gulf working day
• Performance bonus linked to clear targets
• Referral bonus scheme
• Career progression into a mid-level role

Strong performers are supported to take on more complex work within the first six months.

You must be legally resident in Bahrain to apply. The indicative range for this role is 150–400 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.