Customer Experience Associate – 1–2 Years | Kuwait

This remote customer service vacancy is open to candidates in Kuwait. Ideal for candidates with roughly one to two years of hands-on experience who are ready for more responsibility. The team communicates asynchronously most of the day, with one short live catch-up to unblock work.

• Verify customer identity before making any account changes
• Log every interaction in the ticketing system with clear, readable notes
• Guide customers through order, delivery and account issues step by step
• Escalate technical or billing problems to the right internal team
• Meet daily targets for resolved conversations and satisfaction scores

• Comfortable working set shift hours from home
• Calm, patient communication style
• Clear written and spoken English
• Willingness to learn product details during paid training
• Basic computer literacy and fast typing

• Retail, hospitality or call-centre background
• Exposure to e-commerce order systems
• Familiarity with CSAT and first-response metrics

• Monthly internet and home-office allowance
• Paid onboarding and structured training
• Friendly, multicultural remote team
• Fully remote work with no commute

Strong performers are supported to take on more complex work within the first six months.

You must be legally resident in Kuwait to apply. The indicative range for this role is 300–750 KWD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.