Customer Experience Associate – Internship | Bahrain

This remote customer service vacancy is open to candidates in Bahrain. This is a structured internship designed to give students and recent graduates supervised, hands-on experience. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Guide customers through order, delivery and account issues step by step
• Answer customer questions over chat, email and phone within agreed response times
• Verify customer identity before making any account changes
• Escalate technical or billing problems to the right internal team
• Follow up on open cases until the customer confirms the issue is resolved
• Log every interaction in the ticketing system with clear, readable notes

• Stable internet and a quiet place to take calls
• Basic computer literacy and fast typing
• Calm, patient communication style
• Comfortable working set shift hours from home
• Ability to handle several conversations at once
• Currently studying or graduated within the last two years

• Retail, hospitality or call-centre background
• Conversational Arabic
• Exposure to e-commerce order systems

• Career progression into a mid-level role
• Performance bonus linked to clear targets
• Monthly internet and home-office allowance
• Fully remote work with no commute
• Clear performance reviews every quarter
• Referral bonus scheme

There is a clear path from this role into a mid-level position as your skills grow.

You must be legally resident in Bahrain to apply. The indicative range for this role is 120–200 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.