Customer Experience Associate – Internship | GCC Remote

This remote customer service vacancy is open to candidates in any GCC country (Saudi Arabia, UAE, Qatar, Kuwait, Bahrain or Oman). This is a structured internship designed to give students and recent graduates supervised, hands-on experience. You will be given written processes, short training sessions and a direct point of contact for questions.

• Share recurring complaints with the team so processes can improve
• Update help-centre answers when you spot outdated information
• Guide customers through order, delivery and account issues step by step
• Meet daily targets for resolved conversations and satisfaction scores
• Escalate technical or billing problems to the right internal team

• Comfortable working set shift hours from home
• Stable internet and a quiet place to take calls
• Ability to handle several conversations at once
• Clear written and spoken English
• Willingness to learn product details during paid training
• Calm, patient communication style
• Currently studying or graduated within the last two years

• Retail, hospitality or call-centre background
• Familiarity with CSAT and first-response metrics
• Exposure to e-commerce order systems
• Conversational Arabic

• Performance bonus linked to clear targets
• Clear performance reviews every quarter
• Access to online learning subscriptions
• Wellness day each quarter
• Fully remote work with no commute
• Equipment stipend for laptop or headset

You will finish this role with practical, transferable experience and references you can use.

Applications are welcome from residents of any GCC country. The indicative range for this role is 1,300–3,100 AED per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.