Customer Experience Associate – No Experience Required | GCC Remote

A work-from-home customer service opportunity for people living in any GCC country (Saudi Arabia, UAE, Qatar, Kuwait, Bahrain or Oman). This role is open to candidates with no previous work experience — full training is provided from day one. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Verify customer identity before making any account changes
• Answer customer questions over chat, email and phone within agreed response times
• Guide customers through order, delivery and account issues step by step
• Update help-centre answers when you spot outdated information
• Share recurring complaints with the team so processes can improve
• Follow up on open cases until the customer confirms the issue is resolved

• Calm, patient communication style
• Ability to handle several conversations at once
• Willingness to learn product details during paid training
• Basic computer literacy and fast typing

• Conversational Arabic
• Retail, hospitality or call-centre background
• Familiarity with CSAT and first-response metrics

• Mentorship from an experienced team lead
• Access to online learning subscriptions
• Monthly internet and home-office allowance
• Certificate of completion for internship graduates

There is a clear path from this role into a mid-level position as your skills grow.

Applications are welcome from residents of any GCC country. The indicative range for this role is 2,000–4,500 QAR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.