Customer Happiness Agent – Fresh Graduates | Bahrain

We are hiring for a remote customer service position based in Bahrain. We welcome fresh graduates who finished their studies recently and want a first professional role they can grow in. You will be given written processes, short training sessions and a direct point of contact for questions.

• Verify customer identity before making any account changes
• Update help-centre answers when you spot outdated information
• Answer customer questions over chat, email and phone within agreed response times
• Guide customers through order, delivery and account issues step by step
• Log every interaction in the ticketing system with clear, readable notes

• Calm, patient communication style
• Basic computer literacy and fast typing
• Stable internet and a quiet place to take calls
• Comfortable working set shift hours from home

• Exposure to e-commerce order systems
• Retail, hospitality or call-centre background
• Conversational Arabic

• Wellness day each quarter
• Certificate of completion for internship graduates
• Referral bonus scheme
• Friendly, multicultural remote team

There is a clear path from this role into a mid-level position as your skills grow.

You must be legally resident in Bahrain to apply. The indicative range for this role is 250–650 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.