Customer Happiness Agent – Internship | Bahrain

This remote customer service vacancy is open to candidates in Bahrain. This is a structured internship designed to give students and recent graduates supervised, hands-on experience. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Log every interaction in the ticketing system with clear, readable notes
• Meet daily targets for resolved conversations and satisfaction scores
• Answer customer questions over chat, email and phone within agreed response times
• Update help-centre answers when you spot outdated information
• Share recurring complaints with the team so processes can improve

• Basic computer literacy and fast typing
• Stable internet and a quiet place to take calls
• Ability to handle several conversations at once
• Clear written and spoken English
• Currently studying or graduated within the last two years

• Conversational Arabic
• Exposure to e-commerce order systems
• Experience with Zendesk, Freshdesk or similar tools
• Familiarity with CSAT and first-response metrics

• Certificate of completion for internship graduates
• Equipment stipend for laptop or headset
• Friendly, multicultural remote team
• Mentorship from an experienced team lead
• Monthly internet and home-office allowance

Regular feedback helps you build a portfolio of measurable results.

You must be legally resident in Bahrain to apply. The indicative range for this role is 120–200 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.