Customer Happiness Agent – No Experience Required | GCC Remote

This is a fully remote customer service role you can do from home in any GCC country (Saudi Arabia, UAE, Qatar, Kuwait, Bahrain or Oman). This role is open to candidates with no previous work experience — full training is provided from day one. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Update help-centre answers when you spot outdated information
• Escalate technical or billing problems to the right internal team
• Meet daily targets for resolved conversations and satisfaction scores
• Keep a friendly, professional tone with frustrated customers
• Share recurring complaints with the team so processes can improve
• Verify customer identity before making any account changes

• Clear written and spoken English
• Stable internet and a quiet place to take calls
• Calm, patient communication style
• Comfortable working set shift hours from home
• Ability to handle several conversations at once

• Conversational Arabic
• Exposure to e-commerce order systems
• Familiarity with CSAT and first-response metrics

• Fully remote work with no commute
• Certificate of completion for internship graduates
• Wellness day each quarter
• Friendly, multicultural remote team

There is a clear path from this role into a mid-level position as your skills grow.

Applications are welcome from residents of any GCC country. The indicative range for this role is 3,350–7,500 QAR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.