IT Service Desk Agent – Remote – Internship | Farwaniya, Kuwait

This is a fully remote it support role you can do from home in Kuwait (candidates near Farwaniya preferred). This is a structured internship designed to give students and recent graduates supervised, hands-on experience. The team communicates asynchronously most of the day, with one short live catch-up to unblock work.

• Support new-joiner account creation and device setup
• Maintain asset and licence records
• Troubleshoot common software, printing and connectivity problems
• Keep users informed about progress on their request
• Write short how-to guides for recurring issues

• Clear written English
• Solid understanding of Windows and common office software
• Interest in a technical support career
• Reliable internet and a capable computer
• Currently studying or graduated within the last two years

• Arabic language support
• CompTIA A+, ITIL Foundation or similar study
• Basic networking knowledge
• Experience with a ticketing tool such as Jira or Freshservice

• Flexible start times within the Gulf working day
• Certificate of completion for internship graduates
• Fully remote work with no commute
• Referral bonus scheme

There is a clear path from this role into a mid-level position as your skills grow.

You must be legally resident in Kuwait to apply. The indicative range for this role is 120–200 KWD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.