IT Service Desk Agent – Remote – Internship | Manama, Bahrain

We are hiring for a remote it support position based in Bahrain (candidates near Manama preferred). This is a structured internship designed to give students and recent graduates supervised, hands-on experience. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Support new-joiner account creation and device setup
• Troubleshoot common software, printing and connectivity problems
• Respond to first-line IT tickets and log every step taken
• Guide users through password resets, access issues and basic setup
• Keep users informed about progress on their request

• Interest in a technical support career
• Patience explaining technical steps in plain language
• Reliable internet and a capable computer
• Clear written English
• Currently studying or graduated within the last two years

• Experience with a ticketing tool such as Jira or Freshservice
• CompTIA A+, ITIL Foundation or similar study
• Basic networking knowledge
• Arabic language support

• Clear performance reviews every quarter
• Monthly internet and home-office allowance
• Equipment stipend for laptop or headset
• Weekly one-to-one coaching sessions

You will finish this role with practical, transferable experience and references you can use.

You must be legally resident in Bahrain to apply. The indicative range for this role is 120–200 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.