IT Support Trainee (Remote) – 0–1 Years | Kuwait City, Kuwait

This is a fully remote it support role you can do from home in Kuwait (candidates near Kuwait City preferred). Suitable for candidates with up to one year of experience, including internships, freelance work or part-time roles. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Support new-joiner account creation and device setup
• Monitor ticket queues so nothing breaches response targets
• Test fixes before closing a ticket
• Keep users informed about progress on their request
• Guide users through password resets, access issues and basic setup

• Solid understanding of Windows and common office software
• Clear written English
• Reliable internet and a capable computer
• Patience explaining technical steps in plain language

• CompTIA A+, ITIL Foundation or similar study
• Experience with a ticketing tool such as Jira or Freshservice
• Arabic language support

• Monthly internet and home-office allowance
• Access to online learning subscriptions
• Paid annual leave and public holidays
• Career progression into a mid-level role
• Certificate of completion for internship graduates
• Friendly, multicultural remote team

You will finish this role with practical, transferable experience and references you can use.

You must be legally resident in Kuwait to apply. The indicative range for this role is 250–650 KWD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.