IT Support Trainee (Remote) – 1–2 Years | Manama, Bahrain

This is a fully remote it support role you can do from home in Bahrain (candidates near Manama preferred). Ideal for candidates with roughly one to two years of hands-on experience who are ready for more responsibility. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Write short how-to guides for recurring issues
• Monitor ticket queues so nothing breaches response targets
• Maintain asset and licence records
• Troubleshoot common software, printing and connectivity problems
• Respond to first-line IT tickets and log every step taken

• Clear written English
• Interest in a technical support career
• Reliable internet and a capable computer
• Patience explaining technical steps in plain language

• Basic networking knowledge
• Experience with a ticketing tool such as Jira or Freshservice
• Arabic language support
• CompTIA A+, ITIL Foundation or similar study

• Weekly one-to-one coaching sessions
• Fully remote work with no commute
• Monthly internet and home-office allowance
• Career progression into a mid-level role
• Paid annual leave and public holidays
• Performance bonus linked to clear targets

Regular feedback helps you build a portfolio of measurable results.

You must be legally resident in Bahrain to apply. The indicative range for this role is 350–800 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.