IT Support Trainee (Remote) – Internship | Bahrain

A work-from-home it support opportunity for people living in Bahrain. This is a structured internship designed to give students and recent graduates supervised, hands-on experience. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Monitor ticket queues so nothing breaches response targets
• Write short how-to guides for recurring issues
• Test fixes before closing a ticket
• Maintain asset and licence records
• Keep users informed about progress on their request
• Escalate complex incidents to second-line engineers with full context
• Respond to first-line IT tickets and log every step taken

• Clear written English
• Reliable internet and a capable computer
• Solid understanding of Windows and common office software
• Interest in a technical support career
• Currently studying or graduated within the last two years

• Experience with a ticketing tool such as Jira or Freshservice
• Arabic language support
• CompTIA A+, ITIL Foundation or similar study
• Basic networking knowledge

• Certificate of completion for internship graduates
• Career progression into a mid-level role
• Flexible start times within the Gulf working day
• Monthly internet and home-office allowance
• Access to online learning subscriptions
• Referral bonus scheme

There is a clear path from this role into a mid-level position as your skills grow.

You must be legally resident in Bahrain to apply. The indicative range for this role is 120–200 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.