Junior IT Helpdesk Technician (Remote) – 0–1 Years | Bahrain

A work-from-home it support opportunity for people living in Bahrain. Suitable for candidates with up to one year of experience, including internships, freelance work or part-time roles. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Guide users through password resets, access issues and basic setup
• Keep users informed about progress on their request
• Maintain asset and licence records
• Escalate complex incidents to second-line engineers with full context
• Write short how-to guides for recurring issues

• Interest in a technical support career
• Clear written English
• Patience explaining technical steps in plain language
• Solid understanding of Windows and common office software
• Reliable internet and a capable computer

• Basic networking knowledge
• Arabic language support
• Experience with a ticketing tool such as Jira or Freshservice
• CompTIA A+, ITIL Foundation or similar study

• Mentorship from an experienced team lead
• Friendly, multicultural remote team
• Wellness day each quarter
• Monthly internet and home-office allowance
• Paid onboarding and structured training

There is a clear path from this role into a mid-level position as your skills grow.

You must be legally resident in Bahrain to apply. The indicative range for this role is 300–700 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.