Junior IT Helpdesk Technician (Remote) – 1–2 Years | Muharraq, Bahrain

A work-from-home it support opportunity for people living in Bahrain (candidates near Muharraq preferred). Ideal for candidates with roughly one to two years of hands-on experience who are ready for more responsibility. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Maintain asset and licence records
• Monitor ticket queues so nothing breaches response targets
• Test fixes before closing a ticket
• Guide users through password resets, access issues and basic setup
• Escalate complex incidents to second-line engineers with full context
• Support new-joiner account creation and device setup

• Reliable internet and a capable computer
• Patience explaining technical steps in plain language
• Interest in a technical support career
• Solid understanding of Windows and common office software
• Clear written English

• CompTIA A+, ITIL Foundation or similar study
• Experience with a ticketing tool such as Jira or Freshservice
• Basic networking knowledge
• Arabic language support

• Monthly internet and home-office allowance
• Weekly one-to-one coaching sessions
• Clear performance reviews every quarter
• Friendly, multicultural remote team

You will finish this role with practical, transferable experience and references you can use.

You must be legally resident in Bahrain to apply. The indicative range for this role is 350–800 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.