Junior IT Helpdesk Technician (Remote) – Fresh Graduates | Riffa, Bahrain

This remote it support vacancy is open to candidates in Bahrain (candidates near Riffa preferred). We welcome fresh graduates who finished their studies recently and want a first professional role they can grow in. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Support new-joiner account creation and device setup
• Respond to first-line IT tickets and log every step taken
• Test fixes before closing a ticket
• Keep users informed about progress on their request
• Write short how-to guides for recurring issues
• Monitor ticket queues so nothing breaches response targets

• Interest in a technical support career
• Clear written English
• Solid understanding of Windows and common office software
• Patience explaining technical steps in plain language
• Reliable internet and a capable computer

• Experience with a ticketing tool such as Jira or Freshservice
• CompTIA A+, ITIL Foundation or similar study
• Arabic language support
• Basic networking knowledge

• Weekly one-to-one coaching sessions
• Career progression into a mid-level role
• Paid onboarding and structured training
• Paid annual leave and public holidays
• Equipment stipend for laptop or headset
• Certificate of completion for internship graduates

Regular feedback helps you build a portfolio of measurable results.

You must be legally resident in Bahrain to apply. The indicative range for this role is 250–650 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.