Junior IT Helpdesk Technician (Remote) – Internship | Bahrain

We are hiring for a remote it support position based in Bahrain. This is a structured internship designed to give students and recent graduates supervised, hands-on experience. You will be given written processes, short training sessions and a direct point of contact for questions.

• Support new-joiner account creation and device setup
• Respond to first-line IT tickets and log every step taken
• Write short how-to guides for recurring issues
• Guide users through password resets, access issues and basic setup
• Maintain asset and licence records
• Monitor ticket queues so nothing breaches response targets
• Keep users informed about progress on their request

• Solid understanding of Windows and common office software
• Clear written English
• Patience explaining technical steps in plain language
• Reliable internet and a capable computer
• Interest in a technical support career
• Currently studying or graduated within the last two years

• Arabic language support
• Experience with a ticketing tool such as Jira or Freshservice
• Basic networking knowledge
• CompTIA A+, ITIL Foundation or similar study

• Referral bonus scheme
• Wellness day each quarter
• Friendly, multicultural remote team
• Mentorship from an experienced team lead
• Certificate of completion for internship graduates
• Clear performance reviews every quarter

Regular feedback helps you build a portfolio of measurable results.

You must be legally resident in Bahrain to apply. The indicative range for this role is 120–200 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.