Junior Systems Support Associate – 0–1 Years | Doha, Qatar

A work-from-home it support opportunity for people living in Qatar (candidates near Doha preferred). Suitable for candidates with up to one year of experience, including internships, freelance work or part-time roles. You will be given written processes, short training sessions and a direct point of contact for questions.

• Escalate complex incidents to second-line engineers with full context
• Support new-joiner account creation and device setup
• Test fixes before closing a ticket
• Respond to first-line IT tickets and log every step taken
• Troubleshoot common software, printing and connectivity problems
• Write short how-to guides for recurring issues
• Keep users informed about progress on their request

• Solid understanding of Windows and common office software
• Reliable internet and a capable computer
• Patience explaining technical steps in plain language
• Interest in a technical support career
• Clear written English

• Basic networking knowledge
• CompTIA A+, ITIL Foundation or similar study
• Arabic language support

• Wellness day each quarter
• Career progression into a mid-level role
• Flexible start times within the Gulf working day
• Mentorship from an experienced team lead
• Performance bonus linked to clear targets
• Weekly one-to-one coaching sessions

There is a clear path from this role into a mid-level position as your skills grow.

You must be legally resident in Qatar to apply. The indicative range for this role is 2,400–5,400 QAR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.