Junior Systems Support Associate – 0–1 Years | Muharraq, Bahrain

This remote it support vacancy is open to candidates in Bahrain (candidates near Muharraq preferred). Suitable for candidates with up to one year of experience, including internships, freelance work or part-time roles. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Troubleshoot common software, printing and connectivity problems
• Respond to first-line IT tickets and log every step taken
• Support new-joiner account creation and device setup
• Maintain asset and licence records
• Escalate complex incidents to second-line engineers with full context
• Guide users through password resets, access issues and basic setup

• Patience explaining technical steps in plain language
• Solid understanding of Windows and common office software
• Interest in a technical support career
• Clear written English
• Reliable internet and a capable computer

• Experience with a ticketing tool such as Jira or Freshservice
• Basic networking knowledge
• Arabic language support

• Friendly, multicultural remote team
• Career progression into a mid-level role
• Fully remote work with no commute
• Performance bonus linked to clear targets

Regular feedback helps you build a portfolio of measurable results.

You must be legally resident in Bahrain to apply. The indicative range for this role is 300–700 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.