Junior Systems Support Associate – 1–2 Years | Muharraq, Bahrain

We are hiring for a remote it support position based in Bahrain (candidates near Muharraq preferred). Ideal for candidates with roughly one to two years of hands-on experience who are ready for more responsibility. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Troubleshoot common software, printing and connectivity problems
• Guide users through password resets, access issues and basic setup
• Maintain asset and licence records
• Monitor ticket queues so nothing breaches response targets
• Test fixes before closing a ticket
• Keep users informed about progress on their request

• Reliable internet and a capable computer
• Solid understanding of Windows and common office software
• Interest in a technical support career
• Patience explaining technical steps in plain language

• CompTIA A+, ITIL Foundation or similar study
• Arabic language support
• Basic networking knowledge
• Experience with a ticketing tool such as Jira or Freshservice

• Fully remote work with no commute
• Wellness day each quarter
• Clear performance reviews every quarter
• Paid annual leave and public holidays
• Weekly one-to-one coaching sessions
• Certificate of completion for internship graduates

You will finish this role with practical, transferable experience and references you can use.

You must be legally resident in Bahrain to apply. The indicative range for this role is 350–800 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.