Junior Systems Support Associate – Fresh Graduates | Bahrain

This is a fully remote it support role you can do from home in Bahrain. We welcome fresh graduates who finished their studies recently and want a first professional role they can grow in. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Respond to first-line IT tickets and log every step taken
• Support new-joiner account creation and device setup
• Maintain asset and licence records
• Troubleshoot common software, printing and connectivity problems
• Monitor ticket queues so nothing breaches response targets
• Guide users through password resets, access issues and basic setup
• Escalate complex incidents to second-line engineers with full context

• Solid understanding of Windows and common office software
• Patience explaining technical steps in plain language
• Interest in a technical support career
• Clear written English
• Reliable internet and a capable computer

• Experience with a ticketing tool such as Jira or Freshservice
• Basic networking knowledge
• Arabic language support

• Performance bonus linked to clear targets
• Flexible start times within the Gulf working day
• Paid annual leave and public holidays
• Referral bonus scheme

Regular feedback helps you build a portfolio of measurable results.

You must be legally resident in Bahrain to apply. The indicative range for this role is 250–650 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.