Junior Systems Support Associate – No Experience Required | Kuwait City, Kuwait

We are hiring for a remote it support position based in Kuwait (candidates near Kuwait City preferred). This role is open to candidates with no previous work experience — full training is provided from day one. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Guide users through password resets, access issues and basic setup
• Respond to first-line IT tickets and log every step taken
• Keep users informed about progress on their request
• Support new-joiner account creation and device setup
• Troubleshoot common software, printing and connectivity problems
• Maintain asset and licence records
• Escalate complex incidents to second-line engineers with full context

• Clear written English
• Patience explaining technical steps in plain language
• Reliable internet and a capable computer
• Solid understanding of Windows and common office software
• Interest in a technical support career

• CompTIA A+, ITIL Foundation or similar study
• Basic networking knowledge
• Arabic language support

• Mentorship from an experienced team lead
• Monthly internet and home-office allowance
• Equipment stipend for laptop or headset
• Flexible start times within the Gulf working day

Strong performers are supported to take on more complex work within the first six months.

You must be legally resident in Kuwait to apply. The indicative range for this role is 200–550 KWD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.