Junior Systems Support Associate – No Experience Required | Tabuk, Saudi Arabia

A work-from-home it support opportunity for people living in Saudi Arabia (candidates near Tabuk preferred). This role is open to candidates with no previous work experience — full training is provided from day one. The team communicates asynchronously most of the day, with one short live catch-up to unblock work.

• Monitor ticket queues so nothing breaches response targets
• Test fixes before closing a ticket
• Guide users through password resets, access issues and basic setup
• Maintain asset and licence records
• Support new-joiner account creation and device setup
• Keep users informed about progress on their request

• Reliable internet and a capable computer
• Clear written English
• Interest in a technical support career
• Patience explaining technical steps in plain language
• Solid understanding of Windows and common office software

• Arabic language support
• Experience with a ticketing tool such as Jira or Freshservice
• Basic networking knowledge

• Flexible start times within the Gulf working day
• Paid annual leave and public holidays
• Paid onboarding and structured training
• Certificate of completion for internship graduates

Regular feedback helps you build a portfolio of measurable results.

You must be legally resident in Saudi Arabia to apply. The indicative range for this role is 1,800–4,050 SAR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.