Remote Application Support Assistant – 0–1 Years | Bahrain

This is a fully remote it support role you can do from home in Bahrain. Suitable for candidates with up to one year of experience, including internships, freelance work or part-time roles. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Support new-joiner account creation and device setup
• Test fixes before closing a ticket
• Keep users informed about progress on their request
• Guide users through password resets, access issues and basic setup
• Maintain asset and licence records
• Monitor ticket queues so nothing breaches response targets
• Write short how-to guides for recurring issues

• Reliable internet and a capable computer
• Interest in a technical support career
• Clear written English
• Solid understanding of Windows and common office software
• Patience explaining technical steps in plain language

• CompTIA A+, ITIL Foundation or similar study
• Basic networking knowledge
• Arabic language support

• Career progression into a mid-level role
• Fully remote work with no commute
• Weekly one-to-one coaching sessions
• Equipment stipend for laptop or headset
• Paid onboarding and structured training

Regular feedback helps you build a portfolio of measurable results.

You must be legally resident in Bahrain to apply. The indicative range for this role is 150–400 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.