Remote Application Support Assistant – 0–1 Years | Doha, Qatar

A work-from-home it support opportunity for people living in Qatar (candidates near Doha preferred). Suitable for candidates with up to one year of experience, including internships, freelance work or part-time roles. The team communicates asynchronously most of the day, with one short live catch-up to unblock work.

• Support new-joiner account creation and device setup
• Keep users informed about progress on their request
• Monitor ticket queues so nothing breaches response targets
• Respond to first-line IT tickets and log every step taken
• Maintain asset and licence records

• Interest in a technical support career
• Solid understanding of Windows and common office software
• Reliable internet and a capable computer
• Clear written English
• Patience explaining technical steps in plain language

• Basic networking knowledge
• Arabic language support
• CompTIA A+, ITIL Foundation or similar study
• Experience with a ticketing tool such as Jira or Freshservice

• Flexible start times within the Gulf working day
• Career progression into a mid-level role
• Mentorship from an experienced team lead
• Paid annual leave and public holidays
• Wellness day each quarter

Strong performers are supported to take on more complex work within the first six months.

You must be legally resident in Qatar to apply. The indicative range for this role is 4,050–9,000 QAR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.