Remote Application Support Assistant – 0–1 Years | Kuwait City, Kuwait

This remote it support vacancy is open to candidates in Kuwait (candidates near Kuwait City preferred). Suitable for candidates with up to one year of experience, including internships, freelance work or part-time roles. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Support new-joiner account creation and device setup
• Monitor ticket queues so nothing breaches response targets
• Write short how-to guides for recurring issues
• Keep users informed about progress on their request
• Respond to first-line IT tickets and log every step taken
• Guide users through password resets, access issues and basic setup

• Interest in a technical support career
• Solid understanding of Windows and common office software
• Reliable internet and a capable computer
• Clear written English
• Patience explaining technical steps in plain language

• CompTIA A+, ITIL Foundation or similar study
• Experience with a ticketing tool such as Jira or Freshservice
• Basic networking knowledge
• Arabic language support

• Wellness day each quarter
• Equipment stipend for laptop or headset
• Certificate of completion for internship graduates
• Paid onboarding and structured training
• Career progression into a mid-level role
• Fully remote work with no commute

You will finish this role with practical, transferable experience and references you can use.

You must be legally resident in Kuwait to apply. The indicative range for this role is 250–650 KWD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.