Remote Application Support Assistant – Internship | Doha, Qatar

Posted 2 weeks agoOpenings: 1

InternshipRemote – Saudi ArabiaRemote – Saudi ArabiaTemporaryIT Support

1,450–3,300 SAR per month

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Applications open to candidates who match the experience level above.

Job summary

About the role

This remote it support vacancy is open to candidates in Qatar (candidates near Doha preferred). This is a structured internship designed to give students and recent graduates supervised, hands-on experience. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

Responsibilities

Guide users through password resets, access issues and basic setup
Escalate complex incidents to second-line engineers with full context
Respond to first-line IT tickets and log every step taken
Monitor ticket queues so nothing breaches response targets
Maintain asset and licence records
Keep users informed about progress on their request
Troubleshoot common software, printing and connectivity problems

Requirements

Patience explaining technical steps in plain language
Interest in a technical support career
Reliable internet and a capable computer
Solid understanding of Windows and common office software
Clear written English
Currently studying or graduated within the last two years

Preferred skills

Arabic language support
Basic networking knowledge
Experience with a ticketing tool such as Jira or Freshservice
CompTIA A+, ITIL Foundation or similar study

What we offer

Wellness day each quarter
Access to online learning subscriptions
Performance bonus linked to clear targets
Flexible start times within the Gulf working day
Paid annual leave and public holidays
Certificate of completion for internship graduates

There is a clear path from this role into a mid-level position as your skills grow.

Eligibility

You must be legally resident in Qatar to apply. The indicative range for this role is 1,450–3,300 QAR per month, confirmed at offer stage based on experience.

How to apply

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.