Remote Application Support Assistant – Internship | Dubai, United Arab Emirates

This is a fully remote it support role you can do from home in United Arab Emirates (candidates near Dubai preferred). This is a structured internship designed to give students and recent graduates supervised, hands-on experience. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Test fixes before closing a ticket
• Escalate complex incidents to second-line engineers with full context
• Support new-joiner account creation and device setup
• Guide users through password resets, access issues and basic setup
• Troubleshoot common software, printing and connectivity problems

• Clear written English
• Reliable internet and a capable computer
• Interest in a technical support career
• Solid understanding of Windows and common office software
• Patience explaining technical steps in plain language
• Currently studying or graduated within the last two years

• CompTIA A+, ITIL Foundation or similar study
• Arabic language support
• Basic networking knowledge

• Certificate of completion for internship graduates
• Referral bonus scheme
• Paid onboarding and structured training
• Wellness day each quarter
• Access to online learning subscriptions

There is a clear path from this role into a mid-level position as your skills grow.

You must be legally resident in United Arab Emirates to apply. The indicative range for this role is 1,300–3,100 AED per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.