Remote Application Support Assistant – Internship | Worldwide Remote

A work-from-home it support opportunity for people living in worldwide, with priority given to Gulf-based applicants. This is a structured internship designed to give students and recent graduates supervised, hands-on experience. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Maintain asset and licence records
• Troubleshoot common software, printing and connectivity problems
• Test fixes before closing a ticket
• Write short how-to guides for recurring issues
• Monitor ticket queues so nothing breaches response targets
• Support new-joiner account creation and device setup

• Clear written English
• Interest in a technical support career
• Reliable internet and a capable computer
• Solid understanding of Windows and common office software
• Patience explaining technical steps in plain language
• Currently studying or graduated within the last two years

• CompTIA A+, ITIL Foundation or similar study
• Basic networking knowledge
• Arabic language support
• Experience with a ticketing tool such as Jira or Freshservice

• Performance bonus linked to clear targets
• Fully remote work with no commute
• Referral bonus scheme
• Flexible start times within the Gulf working day

Strong performers are supported to take on more complex work within the first six months.

The role is remote worldwide and open to GCC residents. The indicative range for this role is 1,300–2,950 SAR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.