Remote Application Support Assistant – Junior Level | Manama, Bahrain

This remote it support vacancy is open to candidates in Bahrain (candidates near Manama preferred). A junior-level position for someone who has covered the basics and now wants to build depth and ownership. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Support new-joiner account creation and device setup
• Escalate complex incidents to second-line engineers with full context
• Keep users informed about progress on their request
• Write short how-to guides for recurring issues
• Respond to first-line IT tickets and log every step taken

• Reliable internet and a capable computer
• Interest in a technical support career
• Solid understanding of Windows and common office software
• Clear written English
• Patience explaining technical steps in plain language

• Arabic language support
• Experience with a ticketing tool such as Jira or Freshservice
• Basic networking knowledge

• Certificate of completion for internship graduates
• Mentorship from an experienced team lead
• Friendly, multicultural remote team
• Clear performance reviews every quarter
• Wellness day each quarter

There is a clear path from this role into a mid-level position as your skills grow.

You must be legally resident in Bahrain to apply. The indicative range for this role is 400–900 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.