Remote Client Support Advisor – 0–1 Years | Saudi Arabia

This is a fully remote customer service role you can do from home in Saudi Arabia. Suitable for candidates with up to one year of experience, including internships, freelance work or part-time roles. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Follow up on open cases until the customer confirms the issue is resolved
• Share recurring complaints with the team so processes can improve
• Log every interaction in the ticketing system with clear, readable notes
• Keep a friendly, professional tone with frustrated customers
• Answer customer questions over chat, email and phone within agreed response times
• Update help-centre answers when you spot outdated information
• Guide customers through order, delivery and account issues step by step

• Ability to handle several conversations at once
• Willingness to learn product details during paid training
• Calm, patient communication style
• Basic computer literacy and fast typing
• Clear written and spoken English
• Stable internet and a quiet place to take calls

• Retail, hospitality or call-centre background
• Experience with Zendesk, Freshdesk or similar tools
• Conversational Arabic

• Mentorship from an experienced team lead
• Monthly internet and home-office allowance
• Paid onboarding and structured training
• Certificate of completion for internship graduates
• Fully remote work with no commute
• Friendly, multicultural remote team

There is a clear path from this role into a mid-level position as your skills grow.

You must be legally resident in Saudi Arabia to apply. The indicative range for this role is 2,150–4,850 SAR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.