Remote Client Support Advisor – 0–1 Years | Worldwide Remote

We are hiring for a remote customer service position based in worldwide, with priority given to Gulf-based applicants. Suitable for candidates with up to one year of experience, including internships, freelance work or part-time roles. You will be given written processes, short training sessions and a direct point of contact for questions.

• Update help-centre answers when you spot outdated information
• Follow up on open cases until the customer confirms the issue is resolved
• Log every interaction in the ticketing system with clear, readable notes
• Escalate technical or billing problems to the right internal team
• Verify customer identity before making any account changes

• Stable internet and a quiet place to take calls
• Calm, patient communication style
• Basic computer literacy and fast typing
• Comfortable working set shift hours from home
• Ability to handle several conversations at once
• Clear written and spoken English

• Retail, hospitality or call-centre background
• Familiarity with CSAT and first-response metrics
• Exposure to e-commerce order systems
• Conversational Arabic

• Flexible start times within the Gulf working day
• Career progression into a mid-level role
• Weekly one-to-one coaching sessions
• Referral bonus scheme
• Paid onboarding and structured training
• Access to online learning subscriptions

Regular feedback helps you build a portfolio of measurable results.

The role is remote worldwide and open to GCC residents. The indicative range for this role is 150–350 KWD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.