Remote Client Support Advisor – 1–2 Years | GCC Remote

This is a fully remote customer service role you can do from home in any GCC country (Saudi Arabia, UAE, Qatar, Kuwait, Bahrain or Oman). Ideal for candidates with roughly one to two years of hands-on experience who are ready for more responsibility. You will be given written processes, short training sessions and a direct point of contact for questions.

• Guide customers through order, delivery and account issues step by step
• Keep a friendly, professional tone with frustrated customers
• Log every interaction in the ticketing system with clear, readable notes
• Share recurring complaints with the team so processes can improve
• Meet daily targets for resolved conversations and satisfaction scores
• Update help-centre answers when you spot outdated information
• Verify customer identity before making any account changes

• Stable internet and a quiet place to take calls
• Calm, patient communication style
• Willingness to learn product details during paid training
• Comfortable working set shift hours from home

• Conversational Arabic
• Retail, hospitality or call-centre background
• Exposure to e-commerce order systems
• Experience with Zendesk, Freshdesk or similar tools

• Fully remote work with no commute
• Certificate of completion for internship graduates
• Mentorship from an experienced team lead
• Referral bonus scheme
• Monthly internet and home-office allowance

Regular feedback helps you build a portfolio of measurable results.

Applications are welcome from residents of any GCC country. The indicative range for this role is 350–800 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.