Remote Client Support Advisor – 1–2 Years | Kuwait City, Kuwait

A work-from-home customer service opportunity for people living in Kuwait (candidates near Kuwait City preferred). Ideal for candidates with roughly one to two years of hands-on experience who are ready for more responsibility. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Keep a friendly, professional tone with frustrated customers
• Meet daily targets for resolved conversations and satisfaction scores
• Update help-centre answers when you spot outdated information
• Log every interaction in the ticketing system with clear, readable notes
• Verify customer identity before making any account changes

• Stable internet and a quiet place to take calls
• Willingness to learn product details during paid training
• Ability to handle several conversations at once
• Clear written and spoken English

• Experience with Zendesk, Freshdesk or similar tools
• Conversational Arabic
• Retail, hospitality or call-centre background
• Exposure to e-commerce order systems

• Mentorship from an experienced team lead
• Career progression into a mid-level role
• Paid annual leave and public holidays
• Paid onboarding and structured training
• Weekly one-to-one coaching sessions
• Clear performance reviews every quarter

Strong performers are supported to take on more complex work within the first six months.

You must be legally resident in Kuwait to apply. The indicative range for this role is 300–750 KWD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.