Remote Client Support Advisor – 1–2 Years | Muharraq, Bahrain

We are hiring for a remote customer service position based in Bahrain (candidates near Muharraq preferred). Ideal for candidates with roughly one to two years of hands-on experience who are ready for more responsibility. The team communicates asynchronously most of the day, with one short live catch-up to unblock work.

• Escalate technical or billing problems to the right internal team
• Guide customers through order, delivery and account issues step by step
• Meet daily targets for resolved conversations and satisfaction scores
• Answer customer questions over chat, email and phone within agreed response times
• Keep a friendly, professional tone with frustrated customers
• Follow up on open cases until the customer confirms the issue is resolved

• Willingness to learn product details during paid training
• Clear written and spoken English
• Basic computer literacy and fast typing
• Comfortable working set shift hours from home

• Familiarity with CSAT and first-response metrics
• Exposure to e-commerce order systems
• Retail, hospitality or call-centre background
• Conversational Arabic

• Paid annual leave and public holidays
• Referral bonus scheme
• Friendly, multicultural remote team
• Certificate of completion for internship graduates
• Clear performance reviews every quarter

Regular feedback helps you build a portfolio of measurable results.

You must be legally resident in Bahrain to apply. The indicative range for this role is 350–800 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.