Remote Client Support Advisor – 1–2 Years | United Arab Emirates

This remote customer service vacancy is open to candidates in United Arab Emirates. Ideal for candidates with roughly one to two years of hands-on experience who are ready for more responsibility. The team communicates asynchronously most of the day, with one short live catch-up to unblock work.

• Answer customer questions over chat, email and phone within agreed response times
• Keep a friendly, professional tone with frustrated customers
• Guide customers through order, delivery and account issues step by step
• Follow up on open cases until the customer confirms the issue is resolved
• Verify customer identity before making any account changes

• Calm, patient communication style
• Ability to handle several conversations at once
• Stable internet and a quiet place to take calls
• Comfortable working set shift hours from home
• Willingness to learn product details during paid training
• Clear written and spoken English

• Retail, hospitality or call-centre background
• Conversational Arabic
• Familiarity with CSAT and first-response metrics

• Friendly, multicultural remote team
• Access to online learning subscriptions
• Paid onboarding and structured training
• Fully remote work with no commute
• Equipment stipend for laptop or headset
• Performance bonus linked to clear targets

Strong performers are supported to take on more complex work within the first six months.

You must be legally resident in United Arab Emirates to apply. The indicative range for this role is 4,200–9,950 AED per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.