Remote Client Support Advisor – 1–2 Years | Worldwide Remote

We are hiring for a remote customer service position based in worldwide, with priority given to Gulf-based applicants. Ideal for candidates with roughly one to two years of hands-on experience who are ready for more responsibility. You will be given written processes, short training sessions and a direct point of contact for questions.

• Meet daily targets for resolved conversations and satisfaction scores
• Share recurring complaints with the team so processes can improve
• Guide customers through order, delivery and account issues step by step
• Answer customer questions over chat, email and phone within agreed response times
• Verify customer identity before making any account changes
• Escalate technical or billing problems to the right internal team
• Follow up on open cases until the customer confirms the issue is resolved

• Clear written and spoken English
• Ability to handle several conversations at once
• Stable internet and a quiet place to take calls
• Basic computer literacy and fast typing
• Calm, patient communication style
• Willingness to learn product details during paid training

• Exposure to e-commerce order systems
• Retail, hospitality or call-centre background
• Familiarity with CSAT and first-response metrics
• Experience with Zendesk, Freshdesk or similar tools

• Career progression into a mid-level role
• Access to online learning subscriptions
• Paid onboarding and structured training
• Paid annual leave and public holidays

Regular feedback helps you build a portfolio of measurable results.

The role is remote worldwide and open to GCC residents. The indicative range for this role is 4,200–9,450 SAR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.