Remote Client Support Advisor – Fresh Graduates | GCC Remote

This is a fully remote customer service role you can do from home in any GCC country (Saudi Arabia, UAE, Qatar, Kuwait, Bahrain or Oman). We welcome fresh graduates who finished their studies recently and want a first professional role they can grow in. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Log every interaction in the ticketing system with clear, readable notes
• Verify customer identity before making any account changes
• Escalate technical or billing problems to the right internal team
• Follow up on open cases until the customer confirms the issue is resolved
• Update help-centre answers when you spot outdated information
• Answer customer questions over chat, email and phone within agreed response times

• Stable internet and a quiet place to take calls
• Calm, patient communication style
• Clear written and spoken English
• Comfortable working set shift hours from home
• Willingness to learn product details during paid training
• Basic computer literacy and fast typing

• Familiarity with CSAT and first-response metrics
• Retail, hospitality or call-centre background
• Experience with Zendesk, Freshdesk or similar tools
• Conversational Arabic

• Weekly one-to-one coaching sessions
• Fully remote work with no commute
• Equipment stipend for laptop or headset
• Flexible start times within the Gulf working day
• Performance bonus linked to clear targets
• Referral bonus scheme

You will finish this role with practical, transferable experience and references you can use.

Applications are welcome from residents of any GCC country. The indicative range for this role is 250–600 KWD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.