Remote Client Support Advisor – Fresh Graduates | Oman

A work-from-home customer service opportunity for people living in Oman. We welcome fresh graduates who finished their studies recently and want a first professional role they can grow in. The team communicates asynchronously most of the day, with one short live catch-up to unblock work.

• Update help-centre answers when you spot outdated information
• Share recurring complaints with the team so processes can improve
• Keep a friendly, professional tone with frustrated customers
• Answer customer questions over chat, email and phone within agreed response times
• Log every interaction in the ticketing system with clear, readable notes

• Comfortable working set shift hours from home
• Calm, patient communication style
• Basic computer literacy and fast typing
• Clear written and spoken English
• Ability to handle several conversations at once
• Stable internet and a quiet place to take calls

• Retail, hospitality or call-centre background
• Conversational Arabic
• Experience with Zendesk, Freshdesk or similar tools

• Referral bonus scheme
• Certificate of completion for internship graduates
• Monthly internet and home-office allowance
• Paid annual leave and public holidays

You will finish this role with practical, transferable experience and references you can use.

You must be legally resident in Oman to apply. The indicative range for this role is 250–650 OMR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.