Remote Client Support Advisor – Internship | Fujairah, United Arab Emirates

This remote customer service vacancy is open to candidates in United Arab Emirates (candidates near Fujairah preferred). This is a structured internship designed to give students and recent graduates supervised, hands-on experience. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Meet daily targets for resolved conversations and satisfaction scores
• Update help-centre answers when you spot outdated information
• Escalate technical or billing problems to the right internal team
• Guide customers through order, delivery and account issues step by step
• Verify customer identity before making any account changes
• Share recurring complaints with the team so processes can improve
• Answer customer questions over chat, email and phone within agreed response times

• Clear written and spoken English
• Stable internet and a quiet place to take calls
• Willingness to learn product details during paid training
• Ability to handle several conversations at once
• Comfortable working set shift hours from home
• Currently studying or graduated within the last two years

• Experience with Zendesk, Freshdesk or similar tools
• Retail, hospitality or call-centre background
• Conversational Arabic
• Exposure to e-commerce order systems

• Clear performance reviews every quarter
• Monthly internet and home-office allowance
• Referral bonus scheme
• Access to online learning subscriptions

There is a clear path from this role into a mid-level position as your skills grow.

You must be legally resident in United Arab Emirates to apply. The indicative range for this role is 1,300–3,100 AED per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.