Remote Client Support Advisor – Internship | Oman

A work-from-home customer service opportunity for people living in Oman. This is a structured internship designed to give students and recent graduates supervised, hands-on experience. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Follow up on open cases until the customer confirms the issue is resolved
• Update help-centre answers when you spot outdated information
• Meet daily targets for resolved conversations and satisfaction scores
• Escalate technical or billing problems to the right internal team
• Log every interaction in the ticketing system with clear, readable notes
• Verify customer identity before making any account changes

• Willingness to learn product details during paid training
• Basic computer literacy and fast typing
• Clear written and spoken English
• Comfortable working set shift hours from home
• Stable internet and a quiet place to take calls
• Calm, patient communication style
• Currently studying or graduated within the last two years

• Exposure to e-commerce order systems
• Familiarity with CSAT and first-response metrics
• Conversational Arabic

• Career progression into a mid-level role
• Certificate of completion for internship graduates
• Referral bonus scheme
• Paid annual leave and public holidays
• Fully remote work with no commute

Regular feedback helps you build a portfolio of measurable results.

You must be legally resident in Oman to apply. The indicative range for this role is 120–200 OMR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.