Remote Client Support Advisor – Internship | Qatar

This is a fully remote customer service role you can do from home in Qatar. This is a structured internship designed to give students and recent graduates supervised, hands-on experience. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Meet daily targets for resolved conversations and satisfaction scores
• Escalate technical or billing problems to the right internal team
• Share recurring complaints with the team so processes can improve
• Answer customer questions over chat, email and phone within agreed response times
• Log every interaction in the ticketing system with clear, readable notes
• Verify customer identity before making any account changes
• Keep a friendly, professional tone with frustrated customers

• Willingness to learn product details during paid training
• Basic computer literacy and fast typing
• Stable internet and a quiet place to take calls
• Clear written and spoken English
• Comfortable working set shift hours from home
• Currently studying or graduated within the last two years

• Experience with Zendesk, Freshdesk or similar tools
• Retail, hospitality or call-centre background
• Familiarity with CSAT and first-response metrics
• Conversational Arabic

• Wellness day each quarter
• Equipment stipend for laptop or headset
• Access to online learning subscriptions
• Flexible start times within the Gulf working day
• Mentorship from an experienced team lead

You will finish this role with practical, transferable experience and references you can use.

You must be legally resident in Qatar to apply. The indicative range for this role is 1,450–3,300 QAR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.