Remote Client Support Advisor – Internship | Tabuk, Saudi Arabia

This is a fully remote customer service role you can do from home in Saudi Arabia (candidates near Tabuk preferred). This is a structured internship designed to give students and recent graduates supervised, hands-on experience. You will be given written processes, short training sessions and a direct point of contact for questions.

• Meet daily targets for resolved conversations and satisfaction scores
• Guide customers through order, delivery and account issues step by step
• Answer customer questions over chat, email and phone within agreed response times
• Update help-centre answers when you spot outdated information
• Keep a friendly, professional tone with frustrated customers

• Clear written and spoken English
• Comfortable working set shift hours from home
• Calm, patient communication style
• Stable internet and a quiet place to take calls
• Currently studying or graduated within the last two years

• Exposure to e-commerce order systems
• Experience with Zendesk, Freshdesk or similar tools
• Familiarity with CSAT and first-response metrics
• Retail, hospitality or call-centre background

• Paid onboarding and structured training
• Career progression into a mid-level role
• Mentorship from an experienced team lead
• Referral bonus scheme

Strong performers are supported to take on more complex work within the first six months.

You must be legally resident in Saudi Arabia to apply. The indicative range for this role is 1,300–2,950 SAR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.