Remote Client Support Advisor – Junior Level | Worldwide Remote

This is a fully remote customer service role you can do from home in worldwide, with priority given to Gulf-based applicants. A junior-level position for someone who has covered the basics and now wants to build depth and ownership. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Verify customer identity before making any account changes
• Escalate technical or billing problems to the right internal team
• Log every interaction in the ticketing system with clear, readable notes
• Guide customers through order, delivery and account issues step by step
• Update help-centre answers when you spot outdated information

• Stable internet and a quiet place to take calls
• Willingness to learn product details during paid training
• Comfortable working set shift hours from home
• Clear written and spoken English

• Conversational Arabic
• Retail, hospitality or call-centre background
• Familiarity with CSAT and first-response metrics

• Paid annual leave and public holidays
• Monthly internet and home-office allowance
• Referral bonus scheme
• Wellness day each quarter

You will finish this role with practical, transferable experience and references you can use.

The role is remote worldwide and open to GCC residents. The indicative range for this role is 200–500 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.